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Charged for online food order, never received. What do I do?

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Hi everyone,

Recently about two weeks ago, I placed an online delivery order from Subway and little did I know it would be the most infuriating experience. I feel like i am in an episode of the Twilight Zone or Black Mirror. I need to know how to proceed. So about two weeks ago, I thought I would treat myself and some friends to a Subway order. I ordered two foot long subs and a wrap from Subway's website with the idea that if anything went wrong, it would be easily taken care of via them...

Charged for online food order, never received. What do I do?

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