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Predatory Customer Threatening Small E-Commerce Business With Legal Action

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Hi guys this is a detailed situation regarding a small e-commerce business and a predatory customer, we hope you’ll read this and let us know your thoughts. At the end we have some questions regarding the situation and advice/thoughts would be appreciated.

We had a customer who started placing lots of orders in our online store, sometimes 5+ orders per week. 80 to 90% of the orders we shipped them, they would send damage complaints after they were delivered, despite being just one state...

Predatory Customer Threatening Small E-Commerce Business With Legal Action

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